Terms & Conditions

Effective Date: 16/07/2025
Website: https://www.100onkayburneguesthouse.co.za
Guest House: 100 on Kayburne Guest House

1. Introduction

Welcome to 100 on Kayburne Guest House. These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By accessing this website or booking with us, you agree to be bound by these Terms, our Privacy Policy, and our POPIA Compliance Notice.

If you do not agree to these Terms, please do not use our services or website.

2. Use of the Website

You must be at least 18 years old or have the consent of a legal guardian to use this site or make a reservation.
You agree to use the site only for lawful purposes and in a way that does not infringe the rights of others.
We reserve the right to restrict or terminate your access to the website at any time for breach of these Terms.

3. Booking and Reservations

Bookings can be made online, by email, or by phone.
A booking is only confirmed once we have received payment or a deposit (if required) and sent you written confirmation.
Prices are subject to change until booking is confirmed.
Guests are responsible for ensuring all booking information is accurate.

4. Cancellations and Refunds

Cancellation policies will be clearly stated at the time of booking.
Refunds (if any) are subject to the terms set out in our cancellation policy.
No-shows and early check-outs may result in full charges.

5. Guest Responsibilities

Guests are expected to:

Behave respectfully toward staff, other guests, and property
Comply with check-in/check-out times and house rules
Take reasonable care of the facilities
Be liable for any damage caused during their stay

6. Liability Disclaimer

While we take all reasonable steps to ensure safety and security, 100 on Kayburne Guest House and its owners, staff, or affiliates are not liable for:
- Loss, damage, or theft of personal property
- Injury, illness, or death occurring on the premises
- Interruption of services due to events beyond our control (e.g. power cuts, weather)

Guests are advised to take out appropriate travel insurance.

7. Privacy and Data Protection

We comply with the Protection of Personal Information Act (POPIA) and international privacy standards (e.g., GDPR for EU visitors).
Your personal information is collected and processed only for booking and communication purposes, and never sold or misused.

Please refer to our POPIA Compliance Notice and Privacy Policy for more details.

8. Cookies and Tracking

Our website uses cookies to enhance the user experience and analyze traffic. By using this site, you consent to our use of cookies in accordance with our Cookie Policy.

9. Intellectual Property

All content on this website, including text, logos, images, and layout, is the property of 100 on Kayburne Guest House or licensed third parties and is protected by copyright and trademark laws. You may not reproduce, distribute, or modify any content without prior written permission.

10. Third-Party Links

Our site may contain links to third-party websites (e.g. booking engines, payment providers). We are not responsible for the content, policies, or practices of those websites. Accessing those links is at your own risk.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of South Africa, including:

The Consumer Protection Act (CPA)
The Electronic Communications and Transactions Act (ECTA)
The Protection of Personal Information Act (POPIA)

For international guests, we strive to comply with relevant consumer and data protection laws, but South African law will prevail in any dispute.

Any disputes arising shall be subject to the exclusive jurisdiction of the courts of South Africa.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting on the website. It is your responsibility to review them periodically.

13. Contact Information

For questions, complaints, or legal matters, please contact us:

Guest House Name: 100 on Kayburne Guest House
Email: info@100onkayburneguesthouse.co.za
Phone: +27 10 502 1815
Physical Address: 100 Kayburne, Randpark Ridge, 1288

100 on Kayburne