POPI Act Compliance Notice

Protection of Personal Information Act (POPIA) Compliance

At 100 on Kayburne Guest House, we are committed to protecting your privacy and ensuring that your personal information is collected and processed in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

By using our website and engaging with our services, you acknowledge that you have read and understood this notice and consent to the processing of your personal information as described below.

1. Collection of Personal Information

We may collect the following personal information:

• Full name

• Contact details (email, phone number)

• ID or passport number (if required by regulation)

• Booking and stay details

• Payment and billing information

• Any other information you voluntarily provide to us (e.g., special requests or dietary needs)

2. Purpose of Collection

Your personal information is collected and processed for the following purposes:

• To confirm and manage bookings and reservations

• To provide hospitality services during your stay

• To communicate with you before, during, and after your stay

• For billing, payment, and accounting purposes

• To comply with legal obligations and guest registry requirements

• For marketing purposes (only with your consent)

3. Consent

By submitting your personal information to us, you consent to its processing for the above purposes. You may withdraw your consent at any time by contacting us in writing, subject to legal or contractual restrictions.

4. Security and Retention

We implement appropriate technical and organizational measures to safeguard your personal information. Your data is retained only for as long as necessary for the purpose for which it was collected, or as required by law.

5. Sharing of Information

We do not sell or share your personal information with third parties, except:

• When required by law

• With trusted third-party service providers who assist in delivering our services (e.g., booking platforms, payment processors), under strict confidentiality agreements

6. Your Rights

In accordance with POPIA, you have the right to:

• Access your personal information

• Correct or update your information

• Object to the processing of your information

• Lodge a complaint with the Information Regulator

7. Contact Information

If you have any questions or wish to exercise your rights under POPIA, please contact us:

Guest House Name: 100 on Kayburne
Email: info@100onkayburneguesthouse.co.za 
Phone: +27 10 502 1815
Physical Address: 100 Kayburne, Randpark Ridge, 1288